SHIPPING & RETURN POLICY
We hope you are completely pleased with your purchase.
Currently we are only shipping within the continental United States and packages will be shipped via standard UPS or USPS service.
Please Note - When buying antiques, you are agreeing to the inherent nature of these treasures. Along with stories from the past they may also carry some minor imperfections that we will do our best to note in our product descriptions. We carefully inspect each item thoroughly that we source and will only sell those which we feel confident are of the highest quality. They are unique in their own right, yet if an item does not meet your expectations, it may be returned (with the exception of final-sale pieces) for a refund within 14 days of receipt. The buyer will be responsible for the return shipping charges and the original shipping charges cannot be refunded.
Free shipping on orders over $250
Sales tax is currently charged in the state of New Jersey and will be applied at check-out.
RETURNS & REFUNDS
We want you to feel confident and delighted with every Frisson Maison purchase. Because many of our pieces are antique, vintage, handmade, or one-of-a-kind, we encourage you to reach out with any questions before purchasing. We are always happy to provide additional measurements, discuss sizing, or send additional photographs whenever possible.
If you are considering a garment and would like specific measurements, additional details, or more photographs, please contact us at bonjour@frissonmaison.com before placing your order. We are happy to help you make the most informed choice.
ANTIQUE & VINTAGE CLOTHING
Our antique and vintage clothing is final sale and cannot be returned. These garments have lived a life before arriving at Frisson Maison, and their age is part of their beauty and character. Because of the delicate and sometimes fragile nature of older textiles, seams, closures, embellishments, and fabrics may show the gentle signs of time and previous wear.
We carefully inspect and describe each piece and make every effort to photograph and disclose any notable imperfections. Please review the measurements and description carefully, and don't hesitate to contact us if you would like additional information or photographs. We are always glad to help you determine whether a piece will be the right fit for you.
REFUNDS
If you are not completely satisfied with an item that is eligible for return, please contact us at bonjour@frissonmaison.com before sending anything back.
We will respond to you promptly and provide return instructions if your item is approved for return.
All approved returns must be received in acceptable condition and will be processed within five (5) business days of receipt. A credit for the sale price of the returned item(s) will be made to the original form of payment only.
We are unable to accept returns of items that have been damaged by environmental forces, improper care, or customer use.
Customized or embroidered pieces are final sale.
Thank you for understanding that the character, age, and individuality of our antique and vintage pieces are part of what makes them special. We want every Frisson Maison purchase to feel thoughtful and personal, and we are always happy to answer questions before you make your selection.
S H I P P I N G
Orders placed will ship within five-ten (5-10) business days excluding holidays. Shipping and handling costs are determined by size, weight and integrity of the item(s) ordered.
PAYMENT METHOD
All major credit cards and Paypal are accepted forms of payment.
WHOLESALE INQUIRIES
Wholesale inquiries can be made directly to at bonjour@frisssonmaison.com